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Tropical Storm expected to impact HEC service area

Image shows hurricane symbol with “Be Safe, Be Prepared” written out.

A Tropical Storm Warning has been issued for the entire Grand Strand area ahead of Hurricane Ian’s arrival. When the storm arrives, it is expected to be Tropical Storm Ian. Our service area will likely be impacted by tropical storm weather beginning late Thursday, September 29 and throughout Friday, September 30, according to local weather reports. Meteorologists are predicting strong wind gusts, heavy rain and isolated tornadoes. Members should prepare for potential power outages. Wind is our biggest enemy when it comes to power lines. Based on the severity of the storm, members could be without power for multiple days.

Horry Electric is preparing for severe weather and we encourage members to have an emergency plan in place. Have your emergency kit stocked with water, nonperishable foods, batteries and flashlights.

It is very important to stay up-to-date with local media outlets on inclement weather. If you have a medical condition requiring the use of special, electric-powered medical equipment, please make plans to temporarily relocate to a place that will not be impacted by the storm. Please consider backup oxygen tanks, a generator, or a place to evacuate until your service is restored.

Image shows MyOutage logo.

The MyOutage text message alert program provides a convenient way to stay connected during a power outage.

You need to have a cell phone number listed on your account to be automatically enrolled in the program. You can do this by signing into the MyEnergy Online portal or by calling (843) 369-2211 and speaking to a member service representative. You will receive an enrollment text message the following day from 1 (844) 369-2767. Save this number in your contacts as MyOutage.

Text “OUT” to report an outage. In the event of a major storm, like Tropical Storm Ian, estimated restoration times may not be available. Outages from major storms may take multiple days to restore. We will work to keep you updated on outage restoration progress. We will also communicate this information on our Horry Electric Facebook page.


Outage Map: View the Horry Electric Cooperative outage map.

Storm Preparedness Tips: Find storm preparedness and safety tips on Horry Electric’s website. You can find information on severe storms, generator safety, and more.

Report an Outage: If you experience a power outage, there are five ways to report it:

  1. Text “OUT” to MyOutage at 1-844-369-2767
  2. Call PowerTouch at 843-369-2212
  3. Use the HEC mobile app
  4. Access MyEnergy Online
  5. Text OUTAGE to 352667
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Horry Electric has restructured rates to give you control of your bill. The restructured rates will be effective for all members beginning with September 2024 use that appears on your October 2024 statement. Advance Pay members will be effective October 1 for October use. Click below to learn more about rates and peak hours.